Our Code of Conduct

As a global organization, we are committed to fostering an environment that cherishes health, respects differences, and upholds the highest standards of integrity. This Code of Conduct serves as a compass for our behavior and decision-making processes, ensuring that we act in the best interests of our company, our colleagues, our customers, and our environment. It is a reflection of our commitment to ethical business practices and social responsibility. This Code of Conduct along with the Corporate Guidelines for Human Rights & Labor Policy will serve as the foundation for all our actions and guide our every endeavor related to people, treatment of people and engagement.
Our code of conduct is built upon the fundamental principles of:

Integrity

We foster a culture of respect and trust, cultivating an inclusive and diverse environment where individuals are valued for their unique contributions and treated with fairness, kindness, and consideration. We believe that diversity is our strength, and we are committed to creating an inclusive workplace where everyone feels valued, respected, and free from discrimination, harassment, or bullying. We encourage open and honest communication, ensuring that every voice is heard and respected. Together, we strive to build relationships based on reliability, honesty, and transparency, nurturing an environment of trust among colleagues, partners, and stakeholders, while fostering an atmosphere where everyone feels comfortable expressing their ideas and opinions.

Well-being

The health and well-being of our employees are paramount. We are committed to providing a safe and healthy work environment. We encourage everyone to take care of their physical and mental health, and we support a healthy work-life balance. We offer wellness programs and resources to support our employees' health and well-being. We also understand the importance of time off to relax, recharge, and spend time with loved ones. We respect and support the need for work-life balance and encourage our employees to make full use of their vacation time.

Openness 

We encourage and stand-by transparent communication, a shared vision, Effectively convey information, and Respect diverse viewpoints.


Empowerment

We empower and motivate, exhibit a strong passion for our business, foster success and inspiration, Remove obstacles, and Value diversity and inclusivity. We create an environment where all individual's unique strengths and perspectives are valued and leveraged to achieve collective excellence.


Partnership 

We thrive in partnerships, cultivating strong relationships both within our organization and with external stakeholders. By providing exceptional customer service, we prioritize our customers and their satisfaction, treating them with utmost respect, honesty, and professionalism as our customers are the core of our purpose. We actively listen to their feedback, valuing their input, and proactively working to meet their evolving needs. We believe in building enduring relationships based on trust and mutual respect, promptly and fairly resolving any issues that may arise. Our commitment is to consistently exceed customer expectations, delivering the best possible experience at every interaction.


Adaptability

We exhibit agility by swiftly making decisions, challenging the status-quo, rapidly making choices, and leveraging our mistakes as learning opportunities. We adeptly adjust to evolving circumstances, markets, technologies, customer needs, and more, setting a remarkable pace of adaptation.


Collaboration

We promote collaboration, eliminate barriers between departments, responsibilities or roles and engage actively with our colleagues, we take ownership to develop new talent, and achieve greatness together as a unified team.


Innovation

At our company, we understand the importance of innovation in driving progress and staying ahead in today's rapidly evolving world. We encourage a culture of innovation where new ideas are valued and nurtured. We believe that by fostering a creative environment, we can unlock the potential of our employees and empower them to contribute to the growth and success of our organization.

Innovation can come from anyone, at any level of the company. We encourage our employees to ‘think outside the box’, ‘challenge the status quo’, and propose innovative solutions to address the ever-changing needs of our customers and the market. We believe that embracing innovation not only keeps us competitive but also allows us to make a positive impact on the world around us.

To support innovation, we provide resources and platforms for collaboration and knowledge sharing. We encourage cross-functional teams to work together, leveraging their diverse perspectives and expertise to drive innovation.


Eco-care

We recognize our responsibility to the environment. We are committed to sustainable practices, reducing our environmental footprint, and contributing positively to our communities. We encourage innovation that supports sustainability and environmental preservation. We strive to minimize waste, conserve resources, and reduce our carbon emissions. We are committed to sourcing materials responsibly and to working with suppliers who share our commitment to the environment.


Compliance

We maintain strict adherence to legal and regulatory requirements, proactively identify and address compliance risks, and promote a culture of integrity and ethical behavior throughout the organization.